Book Review - Manners That Sell: Adding The Polish That Builds Profits
This beautifully laid out trade paperback has a gorgeous and practical design both inside and out. I recommend you read this book with a highlighter and a pen and be ready to take copious notes in the blank pages thoughtfully provided between chapters.
Manners That Sell: Adding The Polish That Builds Profits should be required reading for high school and college students and for anyone already in the business environment. Once upon a time, good manners were taught in school and at home, but that time has long since passed. This book provides the perfect refresher course for those of us who were taught manners but no longer remember the finer points of etiquette.
While reading this book I discovered that the author, Lydia Ramsey, covered every conceivable point of etiquette including many that I'd never been taught. Each of the twelve chapters covers one main topic broken down into digestible bite sized chunks of rules and guidelines to enhance credibility and professionalism. Topics include first impressions, greetings and introductions, the art of conversation, dressing for business, telephone courtesy, electronic etiquette, correspondence in business, etiquette in the office, gift-giving in business, etiquette out of the office, dining for profit and doing business internationally.
The author of this delightful book, Lydia Ramsey, is a business etiquette expert with over thirty years of experience working with non-profits, corporations, colleges and universities. She is a frequently published author who presents workshops, seminars and keynotes on all aspects of business etiquette.
I recommend businesses buy this book in bulk and present one to every employee from the frontline up to the top management. In this ever changing world with so many consumer choices, the bottom line is often affected by the simple courtesies that can and should be afforded to customers. You need this book if you want your employees to succeed and your business to thrive. You can purchase Manners That Sell at www.MannersThatSell.com" target="_new">http://www.MannersThatSell.com.
(c)2004, Davis Virtual Assistance. All rights in all media reserved. Permission for reprint granted to all venues so long as they are opt-in.
About The Author
Bonnie Jo Davis is the author of the e-book: Articles That Sell: Use The Best Kept Secret To Promote Your Business For Free! For more information about Bonnie her e-book visit tinyurl.com/5wnmm" target="_new">http://tinyurl.com/5wnmm
Netflix has acquired Millarworld, the comic book publisher founded by Mark Millar, creator of such characters and stories as Kick-Ass, Kingsman and Old Man Logan. This marks the first acquisition by Netflix, which described the deal as "a natural progression in the company's effort to work directly with prolific and skilled creators and to acquire intellectual property and ownership of stories featuring compelling characters and timeless, interwoven fictional worlds."
Twenty-five years ago, when Walker U.K. opened a U.S. branch, rather than continue to sell rights to U.S. publishers, it was forced to take a different name on this side of the pond. The name "Walker" was already in use, and Candlewick Press was born. Now Candlewick is poised to begin publishing in the U.S. for the first time under the Walker name.
In fall 2018, Candlewick will introduce its inaugural Walker Books U.S. list. The announcement follows Candlewick's recent purchase of the Walker trademark from Bloomsbury...
Jack Rabinovitch, 87, founder of Canada's Giller Prize, died on Sunday. Rabinovitch, who worked in commercial real estate, founded the prize in 1994 to honor his second wife, literary journalist Doris Giller.
J.K. Rowling has returned to the top of Forbes magazine's Highest-Paid Authors list for the first time in nearly a decade, displacing James Patterson. The top 11 writers sold nearly 30 million volumes in the U.S. over the past 12 months, logging $312.5 million in pretax income."
Young Adult author Laura Moser plans to challenge Republican incumbent Congressman John Culberson for District 7 (Houston, TX) in the 2018 election.
A journalist and a writer, Moser is the co-author (with Lauren Mechling) of the 10th Grade Social Climber novels. She is also the founder of the activist network Daily Action.
Although sales and earnings for the first half of 2017 were up over the comparable period in 2016, Pearson laid out its plans to cut another 3,000 jobs from its educational publishing workforce. In May the publisher, which has already eliminated about 3,000 positions, said it was developing a plan to save 300 million pounds over the next three years. As revealed today, the heart of that plan is cutting 3,000 jobs.
In late 2015, the adult coloring book trend was the hottest thing in publishing. In 2014, 1 million coloring books were sold; in 2015, 12 million were sold. But in 2016 sales began to sag. This March, Barnes & Noble reported that its store sales had fallen 8.3 percent over the holiday quarter and blamed the decline, in part, on decreasing coloring book sales.
Judith Jones, the legendary editor who rescued Anne Frank's "The Diary of a Young Girl" from a publisher's reject pile and later introduced readers to the likes of Julia Child and a host of other influential cookbook authors, died Aug. 2 at her summer home in Walden, Vt. She was 93.
Sam Shepard, the Pulitzer Prize-winning playwright, Oscar-nominated actor and celebrated author whose plays chronicled the explosive fault lines of family and masculinity in the American West, has died. He was 73.
In the second quarter ended June 30, net sales at Amazon rose 25%, to $38 billion, while net income fell 77%, to $179 million.
As the Wall Street Journal put it, "Amazon's ever-increasing clout is accompanied by a new phase of heightened investment, after several quarters of spending discipline. The retailer is plowing profits back into product development, warehouse building and delivery infrastructure, as well as overseas expansion and video content. Amazon, which keeps promising ever shorter delivery times, is under pressure to contain shipping costs, which rose 36% to $4.57 billion in the second quarter from a year earlier."