Book Review - Manners That Sell: Adding The Polish That Builds Profits
This beautifully laid out trade paperback has a gorgeous and practical design both inside and out. I recommend you read this book with a highlighter and a pen and be ready to take copious notes in the blank pages thoughtfully provided between chapters.
Manners That Sell: Adding The Polish That Builds Profits should be required reading for high school and college students and for anyone already in the business environment. Once upon a time, good manners were taught in school and at home, but that time has long since passed. This book provides the perfect refresher course for those of us who were taught manners but no longer remember the finer points of etiquette.
While reading this book I discovered that the author, Lydia Ramsey, covered every conceivable point of etiquette including many that I'd never been taught. Each of the twelve chapters covers one main topic broken down into digestible bite sized chunks of rules and guidelines to enhance credibility and professionalism. Topics include first impressions, greetings and introductions, the art of conversation, dressing for business, telephone courtesy, electronic etiquette, correspondence in business, etiquette in the office, gift-giving in business, etiquette out of the office, dining for profit and doing business internationally.
The author of this delightful book, Lydia Ramsey, is a business etiquette expert with over thirty years of experience working with non-profits, corporations, colleges and universities. She is a frequently published author who presents workshops, seminars and keynotes on all aspects of business etiquette.
I recommend businesses buy this book in bulk and present one to every employee from the frontline up to the top management. In this ever changing world with so many consumer choices, the bottom line is often affected by the simple courtesies that can and should be afforded to customers. You need this book if you want your employees to succeed and your business to thrive. You can purchase Manners That Sell at www.MannersThatSell.com" target="_new">http://www.MannersThatSell.com.
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About The Author
Bonnie Jo Davis is the author of the e-book: Articles That Sell: Use The Best Kept Secret To Promote Your Business For Free! For more information about Bonnie her e-book visit tinyurl.com/5wnmm" target="_new">http://tinyurl.com/5wnmm
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Betty Ballantine, half of a groundbreaking husband-and-wife publishing team that helped invent the modern paperback and vastly expand the market for science fiction and other genres through such blockbusters as "The Hobbit" and "Fahrenheit 451," has died aged 99.
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The New York Times reviewer wrote: "Rosamunde Pilcher, where have you been all my life?" It sat in the bestseller list for 49 weeks in hardback and then tipped Tom Wolfe off the No 1 spot in paperback. The Shell Seekers was translated into more than 40 languages, selling around 10m copies.
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JD Salinger's son has confirmed for the first time that the late author of The Catcher in the Rye wrote a significant amount of work that has never been seen, and that he and his father's widow are "going as fast as we freaking can" to get it ready for publication.
Salinger died in 2010, leaving behind a small but perfectly formed body of published work that has not been added to since 1965's New Yorker story, "Hapworth 16, 1924." Rumors have circulated for years that the creator of one of the 20th century's most enduring characters, Holden Caulfield, continued to write over the ensuing decades he spent in the New Hampshire village of Cornish, far from public view.
In an exclusive interview with the Guardian, his son Matt Salinger has finally revealed, definitively, that his father never stopped writing and that "all of what he wrote will at some point be shared."
One of the biggest stars to come out of the World Economic Forum in Davos, Switzerland, last week wasn't a CEO or a head of state or a venture capitalist. It was Rutger Bregman, a Dutch journalist and historian, who used his speaking time at the conference to lambaste the rich attendees for failing to talk about the one thing we know could fight wealth inequality: raising taxes for the kind of people who go to Davos.
The winner of Australia's richest literary prize did not attend the ceremony. His absence was not by choice.
Behrouz Boochani, whose debut book won both the Aus$25,000 non-fiction prize at the Victorian premier's literary awards and the Aus$100,000 Victorian prize for literature on Thursday night, is not allowed into Australia.
The Kurdish Iranian writer is an asylum seeker who has been kept in purgatory on Manus Island in Papua New Guinea for almost six years, first behind the wire of the Australian offshore detention centre, and then in alternative accommodation on the island.
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