Book Summary: What Is The Emperor Wearing?
This article is based on the following book:
What Is The Emperor Wearing?
Truth-Telling In Business Relationships
This book is inspired by the popular tale "The Emperor's New Clothes". It provides stories of ordinary individuals in the workplace who are in the predicament of confronting the unlikely benefits of "deception" and steering away from the risks and dangers of "truth-telling".
Unfortunately, "truth-telling" is justifiably perceived to be difficult, risky, and unrewarding. More often than not, others will try to invalidate your truth with what they believe is true rather than discover the true nature of the problem.
Take the case of Rita. She tried to tell the truth to her manager, Kerwin, but he refused to listen. Her predictions were correct, but it was only after the scandal broke out in the media that Kerwin realized it. Clearly, Rita's truth was ignored.
Robert, however, was reluctant to accept that his store manager was stealing supplies from his dry cleaning establishment. Robert lost money in a store that seemed to be doing very good business simply because he'd rather not know what the truth is.
Truth-telling has become more risky and difficult to some of the characters in the book. Basically, they had hard times telling the truth when:
- the truth is bad news
- the truths collide-that is, when your truth gets fabricated along the way
- you'd be happier if you know what the truth is
- you're not sure if your truth is really true
- your integrity is sacrificed
- it makes better sense not to tell the truth
The genuine stories of Rita, Robert and the other characters of the book proved the profitable side of truth-telling. In the long run, it has become obvious that truth-telling is always more beneficial than "deception". To practice the skill the following is recommended:
- Examine Assumptions. With the fear of jeopardizing her position by confronting the manager, Kathleen decided to carefully examine her opinion that her boss is behaving inappropriately at meetings they attended. Eventually, it dawned on her that her objectives are different from his.
- Know Yourself First. Irwin, a telecommunications executive, was not aware of his alcohol problems. It took near disaster before he realized this. Looking back, Irwin identified that incident as a major turning point in his life and career.
- Use Your Intuition to Guide You. Elizabeth rarely understood the reason for crying at meetings. When the team examined the situation more carefully, they discovered that Elizabeth's intuition was warning them when something subtle was wrong with some proposed action.
- The Truth Will Set You Free, but First It May Make You Mad. Pete's team confronted him on his ineffective leadership style. It was difficult to hear the negative feedback, but as he listened and responded, the team members' animosity changed to offers of help and support.
- Get the Information You Need Without Being Gullible or Paranoid.
- Ask Questions with Grace and Skill.
- Tell Your Truth with Compassion for Yourself and Others. Valerie struggled with herself about how to inform her client that she suspected he was using drugs. As she prepared him for job interviews, she started to think that other interviewers might notice the subtle symptoms and mannerisms she had observed in him. She carefully examined her own internal conversation and her fear of alienating her client. Her commitment to her own integrity helped her find an appropriate way to take the necessary risk while continuing to support her client.
- The "What I Feel Like Saying" Process. Staff meetings were becoming a waste of time in Monica's mortgage banking office. Staff members would come late, leave early, and barely pretend to participate. Introducing a simple exercise at the start of each weekly meeting allowed everyone to gradually learn to work together more effectively.
- Is Something Sinister Going On? Everyone at the meeting was frustrated. People were repeating their points several times, but they were not reaching any resolution. A simple matter that should have taken five minutes had been debated for an hour. After a brief recess, Barry raised a new issue that concerned everyone. When the discussion of the new topic was completed, they went back to considering the original issue, and they reached agreement on a solution almost immediately.
- Using Agreements to Create Dialogue Instead of Conflict. It is important for any truth teller to realize that your truth is not THE TRUTH, and neither is anyone else's. Exploring different perspectives on the truth instead of arguing about which is correct can best be accomplished in a safe environment. A variety of organizations use an ever-evolving set of agreements to create and maintain a context in which truth-telling can occur.
About The Author
Summary By: Regine P. Azurin, www.bizsum.com" target="_new">http://www.bizsum.com
"A Lot Of Great Books....Too Little Time To Read"
Free Book Summaries Of Latest Bestsellers for Busy Executives and Entrepreneurs, Mailto:email@example.com
BusinessSummaries is a BusinessSummaries.com" target="_new">BusinessSummaries.com service.
(c) Copyright 2001-2002, BusinessSummaries.com - Wisdom In A Nutshell
The 2018 National Book Award Winners have been announced. See them all on BookBrowse including the first winner of the new Translated Literature category.
'The two things I love most are novels and birds, and they're both in trouble,' says The Corrections author, one of the world's most famous birdwatchers, in an extensive interview in The Guardian
With less than 10 days to go until Thanksgiving and the start of the holiday shopping season, independent bookstores around the country are finalizing their plans for the sixth annual Indies First celebration. Held every year on Small Business Saturday, the day after Black Friday, Indies First has grown to include more than 500 indie bookstores around the country.
Amazon confirmed Tuesday morning that it has chosen sites in New York City and Northern Virginia as the locations for its new headquarters. As previously reported, the New York City office will be located in the Long Island City neighborhood in Queens. The Northern Virginia site will be in the National Landing section of Arlington, about five miles away from Crystal City, which previously had been reported as the Amazon choice in the metro Washington, D.C., area.
Stan Lee, who as chief writer and editor of Marvel Comics helped create some of the most enduring superheroes of the 20th century and was a major force behind the breakout successes of the comic-book industry in the 1960s and early '70s, died on Monday in Los Angeles. He was 95.
A worldwide strike by antiquarian booksellers against an Amazon subsidiary proved successful after two days, with the retailer apologizing and saying it would cancel the actions that prompted the protest.
It was a rare concerted uprising against any part of Amazon by any of its millions of suppliers, leading to an even rarer capitulation. Even the book dealers said they were surprised at the sudden reversal by AbeBooks, the company's secondhand and rare bookselling network.
The uprising, which involved nearly 600 booksellers in 27 countries removing about four million books, was set off by the retailer's decision to cut off stores in five countries: the Czech Republic, Poland, Hungary, South Korea and Russia. AbeBooks never explained its actions beyond saying it was related to payment processing...
Christopher Lehmann-Haupt, a nationally influential literary critic for The New York Times for three decades, who wrote some 4,000 reviews and essays, mostly for the daily column Books of The Times, died on Wednesday in Manhattan. He was 84.
Jin Yong, a literary giant of the Chinese-speaking world whose fantastical epic novels inspired countless film, television and video game adaptations and were read by generations of ethnic Chinese, died on Oct. 30 in Hong Kong. He was 94.
... For those of us lucky enough to know Todd, it was not only the adorable, customizable structures of the libraries that made him happy but it was something far bigger: community. For Todd, Little Free Libraries were places that strengthened community ties where they existed and built ties where they were absent. And he loved how comments and challenges sparked new ideas and initiatives.
Not enough Little Free Libraries in high-needs communities? Todd created the Impact Library Grants Fund. Interested in ways to engage a community? Todd formed and encouraged the use of the Action Book Club. Looking for more positive interaction between youth and law enforcement? Todd's answer was to create the Kids, Community & Cops program. Looking to create better conversations around books? Pass out Whatcha Readin' buttons. ...
Beginning today and lasting a week, more than 300 booksellers around the world are not selling titles on AbeBooks, the Amazon subsidiary that specializes in collectible and used books, to protest AbeBooks' decision to ban booksellers from several nations, including South Korea, Hungary, the Czech Republic and Russia. The action is called Banned Booksellers Week and was begun, the New York Times said, by British bookseller Simon Beattie.